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ValorMD's September Town Hall Was One to Remember

Writer: Lisa Hendrickson
Lisa Hendrickson
Sep 17
2 min read

On Monday, September 14, 2026, ValorMD hosted our first Client Town Hall, and if you were in the (virtual) room with us, you already know: it was a genuine success.

We came into this event with a simple goal, to keep our clients informed, supported, and connected. Looking back at how the hour unfolded, we couldn't be more proud of what our community brought to the table.


A Platform Walkthrough That Delivered Real Value


One of the highlights of the Town Hall was our featured guest, Amber Philpart, Enterprise Account Manager at Aesthetic Record. Amber walked our clients through the latest platform features and updates, giving our clients a clear practical look at tools they can put to use right away. It's one thing to read about new features in a release note. It's another to see them demonstrated live, with the chance to ask questions in real time. That's exactly the kind of value we set out to deliver and Amber delivered it.


More Than Just Updates


Beyond the platform demo, the Town Hall covered a lot of ground:

  • Helpful insights and information tailored to our clients' practices

  • A brief introduction to the ValorMD team, so clients know exactly who's behind the support they receive

  • A genuine opportunity to stay connected with the broader ValorMD community.

What made this Town Hall stand out wasn't just the content, it was the engagement. Clients showed up, asked thoughtful questions, and reminded us why we do this work in the first place: to help med spas and aesthetic practices operate with confidence, compliance, and clarity.


We Asked, and You Answered


Ahead of the event, we invited clients to share what topics and questions mattered most to them through a short survey. That feedback shaped how we approached the Town Hall, and it's a big part of why the event resonated the way it did. We're grateful to everyone who took the time to respond. Your input doesn't just inform one event, it helps us build a better experience for the ones still to come.


Looking Ahead


Events like this Town Hall are a reminder of why the ValorMD community exists in the first place: to elevate practices, share knowledge, and stay connected as an industry that's constantly evolving.


To everyone who joined us live, asked a question, or simply tuned in, thank you. And to Amber Philpart and the team at Aesthetic Record, thank you for bringing real, actionable value to our clients.We're already looking forward to the next one.


Want to be part of the next Town Hall?


Events like this are one of the many ways ValorMD supports its clients beyond day-to-day compliance work. If you'd like to experience it for yourself, the first step is simple, book a discovery call with our team, and let's talk about what your practice needs.



 
 
 

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